Get in Touch with 99Exchange
We provide multiple support options so you can choose what suits you best. Our mission is to deliver quick, friendly, and reliable assistance at every stage of your journey with 99Exchange.
WhatsApp Support
99 Exchange WhatsApp Support offers the user direct text message communication with a member of the support team. Through the service, general inquiries can be made, and instructions and notifications regarding your account and the platform can be provided. Our WhatsApp support operates 24/7 and responds quickly.
Email Support
Users can reach the support team via email for in-depth questions, technical concerns, business matters, and issues pertaining to accounts. Email is appropriate for support requests that demand detailed responses or the review of supporting documentation. Most requests for support receive a response within 24–48 business hours.
Live AI Chatbot
The Live Chat Support feature provides rapid assistance for inquiries of a general nature and rudimentary guidance for assistance with accounts. It is the fastest way to receive assistance with concerns such as how to log in, how to navigate the site or in relation to anything about the platform.
Customer Care Support
Email Support allows users to contact the support team for account-related queries, technical issues, business inquiries, and other detailed concerns. Most emails receive a response within **24–48 business hours**, depending on the nature of the request.
Deposit Support
Users having issues with deposits can reach out to Deposit Support for help on payment status and transaction confirmation, as well as on pending deposits and failed payments. They can also inquire about the payment methods supported, and general questions for a better funding experience.
Telegram Support
**Telegram Support** offers a quick and convenient way to contact the support team. Users can receive updates, ask questions, report minor issues, and get prompt assistance with general platform-related concerns through the official Telegram support channel.
Office Adress
For official correspondence only:
99Exchange Pvt Ltd.
Chinch Bunder, Mumbai, 400009
This address is for communication purposes only and does not support walk-in visits.
